Office worker

Our preparedness

COVID-19 (also referred to as Coronavirus) is a respiratory infection believed to spread through cough droplets. Symptoms can include fever, a cough and difficulty breathing. Symptoms can take up to 14 days to appear and are mild in the majority of cases, but can be more severe in people with pre-existing health conditions or in older people.

As an international business with more than 1,200 colleagues worldwide, and over 12,000 SME clients, we have an established Business Continuity Plan in place, which is owned and managed by our Global Risk Team. This includes regular Business Continuity Planning (BCP) Committee meetings, made up of cross-functional representatives, responsible for developing and testing our issues and crisis response planning.

Initial measures we have taken

In response to COVID-19 we have implemented our Business Continuity Plan to ensure that we can mitigate risk in a responsible, measured and proportionate way. Initial measures we have taken include:

  • Establishment of a COVID-19 Taskforce, which is meeting regularly in order to manage our risk in a responsible, measured and proportionate way.
  • Issued guidance to all colleagues on following basic hygiene measures, and instructions on what to do should they feel unwell.
  • Implementation of remote working for all central support teams, and colleagues who are not required to be in one of our offices.
  • The requirement for those returning from high risk locations to notify line mangers and self-isolate for a period of fourteen days. Suspension of all non-essential business travel with immediate effect.
  • Cancelation of business events, non-essential face-to-face meetings and conferences until further notice. This excludes important client meetings and essential audits.


Our commitment to clients

Our clients remain at the heart of what we do, and we remain committed to supporting them during this period and beyond. We are confident that the measures we have taken will not impact service levels, funding availability, cover, or points of contact where possible.


Support for your business

We remain open for business, and globally our total funding capability exceeds £1.2bn. As such, we have availability to support those businesses who have experienced cashflow pressure due to impacts to supply chains.

Should you require additionally funding, or support, please contact your BFS relationship manager who will be able to discuss this with you.

If you are not an existing BFS client but would like to speak with us about how we can support your business, complete an enquiry form we’ll be back in touch.

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Protect Yourself During COVID-19

The best practices to avoid contamination and transmission.

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Talk to a member of our team today +65 6922 5030